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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrew Sanfelippo

Andrew Sanfelippo

June 10, 2025

5  out of  5
rating by Andrew Sanfelippo
"Worked with me and took the time to get me what I needed to keep my home, my toys, and myself covered. Thank you Travis!"
We responded:
"Thank you, Andrew, for sharing your experience. It's great to hear that Travis was able to assist you in finding the right coverage for your home, belongings, and yourself. We appreciate your feedback and are glad to have you as a valued customer."
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David Owens

June 3, 2025

5  out of  5
rating by David Owens
"You don't need to look any further for a Great Resource you can trust for insurance. My needs were a little complicated and TRAVIS came through like a Champ. Ask for TRAVIS.... you won't regret it."
We responded:
"Thank you, David, for sharing your positive experience with us. It's wonderful to hear that Travis was able to assist you with your insurance needs so effectively. We appreciate your trust and recommendation. If there's anything else we can do for you, feel free to let us know."
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Autumn Cabiad

May 28, 2025

5  out of  5
rating by Autumn Cabiad
"Thanks Jared for helping me upgrade my life insurance policy! Very thorough and helped me understand what everything meant! Thanks State Farm ☺️"
We responded:
"Thank you, Autumn, for sharing your positive experience with us! It's wonderful to hear that Jared was able to assist you thoroughly with upgrading your life insurance policy and help you understand all the details. We appreciate your trust in State Farm and look forward to continuing to support you with your insurance needs."
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Kimberly Apperson

May 23, 2025

5  out of  5
rating by Kimberly Apperson
"Logan was my agent that worked with me and he provided excellent service. Logan was able to help me safe money on my policy with more coverage. I would definitely recommend to use State Farm for your insurance needs."
We responded:
"Thank you, Kimberly, for sharing your positive experience with Logan. It's wonderful to hear that he was able to assist you in saving money while enhancing your coverage. Your recommendation means a lot, and we're glad to have met your insurance needs effectively."
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Isaac McQuown

May 16, 2025

5  out of  5
rating by Isaac McQuown
"Travis was super helpful and professional. Helped me to get the plan that I needed"
We responded:
"Thank you, Isaac, for sharing your experience. It's great to hear that Travis was able to assist you effectively and help you find the right plan. Your feedback is appreciated, and we're glad to know you had a positive experience with us."
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Tyler Graham

May 15, 2025

5  out of  5
rating by Tyler Graham
"Logan was able to get me better coverage and at a lower price! I’m sending my parents over to him now!"
We responded:
"Thank you, Tyler, for sharing your positive experience with Logan. It's wonderful to hear that he was able to help you find better coverage at a lower price. We appreciate your trust in us and your recommendation to your parents. Your support means a lot!"
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Kayla Fairley

May 14, 2025

5  out of  5
rating by Kayla Fairley
"Jared was so nice and professional. He was able to find me a great quote on my auto and health insurance. Thank you again!! Go see him at State Farm!!"
We responded:
"Thank you, Kayla, for sharing your positive experience with Jared. It's wonderful to hear that he was able to assist you with a great quote for your auto and health insurance. Your feedback is greatly appreciated, and we're glad to have been of service."
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Austin Rountree

May 12, 2025

5  out of  5
rating by Austin Rountree
"Travis was easy to work with and helped me get insurance for my old tractor."
We responded:
"Thank you, Austin, for sharing your experience. It's great to hear that Travis was able to assist you in getting insurance for your old tractor. We appreciate your feedback and are glad to know you had a positive experience with us. If you need any further assistance, feel free to reach out."
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Samantha Blanquiset

May 8, 2025

5  out of  5
rating by Samantha Blanquiset
"Travis was great! He was extremely helpful, compassionate, and informative. Very lucky I received his phone call."
We responded:
"Thank you for sharing your experience with Travis. It's wonderful to hear that he was helpful, compassionate, and informative during your interaction. We're glad to know that his call made a positive impact. Your feedback is greatly appreciated."
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Felicia Moye

May 7, 2025

5  out of  5
rating by Felicia Moye
"I just have to give a huge shout out to Travis Thompson with John Shaffer State Farm. He was so helpful in helping get my mom some much needed homeowners insurance. He was on top of everything we needed to do and very quick given my mom's circumstances in need the insurance as soon as possible. Thank you so very much Travis Thompson!!!"
We responded:
"Thank you, Felicia, for sharing your experience with us. It's wonderful to hear that Travis was able to assist your mom efficiently with her homeowners insurance needs. We strive to provide prompt and helpful service, and it's great to know Travis delivered just that. Your feedback is greatly appreciated."
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Kimberly Turley

May 7, 2025

5  out of  5
rating by Kimberly Turley
"I wish I could give a score of 10 out of 10. I went into this office so stressed out because of a issue I had with another insurance company. Abigal and Krista were absolutely a answer to my prayers. They took the time to help me and not just send me some where else to solve my problem. The result was awesome. I got better coverage for my 3 vehicles for much less than what the other company was charging me. I am not only pleased with the outcome I can't thank them enough for helping me solve the problem with my daughter's record that was messed up. Thank you again so much."
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that Abigal and Krista were able to assist you effectively and provide you with better coverage for your vehicles. We're delighted that they could help resolve the issue with your daughter's record as well. Your satisfaction is incredibly important to us, and we're grateful for your kind words."
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Jarrod Lavender

May 5, 2025

2  out of  5
rating by Jarrod Lavender
"Make sure to check your policy my policy was stacked when I only had one car on the policy also they had my annual mileage driven at 16000 when I drove 7400miles last year brought up concerns but never got an actual answer as to why these problems happened 270 a month for coverage that wasn’t actually that good switched carriers and more then doubled my coverage only paying 145 a month"
Profile photo of Katie F

Katie F

May 5, 2025

5  out of  5
rating by Katie F
"Logan was very proactive and helpful. He reached out to me to let me know I could save money for comparable coverage and made the process to switch very easy."
We responded:
"Thank you for sharing your positive experience with Logan. Your feedback is greatly appreciated."
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Turtle & Miller

April 30, 2025

5  out of  5
rating by Turtle & Miller
"Me and my family have been wanting save money on our auto insurance for a while now and when Travis contacted me it seemed too good to be true. It was so easy and Travis did such a great job explaining everything! Very impressed and thank you State Farm!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Travis was able to assist you and your family in saving money on your auto insurance. We're glad the process was easy and that everything was clearly explained. Your feedback is greatly appreciated, and we're here to help whenever you need us."
Profile photo of Jason McBride

Jason McBride

April 30, 2025

5  out of  5
rating by Jason McBride
"Smartest thing I did this year was answer my phone and hear what Logan had to say about my auto insurance. He increased my current coverages while substantially decreasing the costs. Other companies are all talk, he really made it happen and I am very grateful. I will be recommending Logan to all my friends and colleagues."
We responded:
"Thank you, Jason, for sharing your experience with us. It's wonderful to hear that Logan was able to enhance your coverage while reducing costs. Your recommendation means a lot, and we're glad to have made a positive impact on your auto insurance needs. We appreciate your trust and support."
Profile photo of Debra Patane

Debra Patane

April 30, 2025

5  out of  5
rating by Debra Patane
"I had a very pleasant experience this morning, calling my State Farm agent. I spoke with Scott for the first time and he took care of my request, an had me verify that I received had received the email, which I thanked him for as sometimes the first email doesn’t go through. We talked and discussed a few things, and I was very pleased with his Pleasant demeanor, and how he reassured me and took care of all of my concerns and questions. Thank you so much Scot, AAAA++++ Customer service!!! He even sent me a couple of quotes for life policies!!!"
We responded:
"Thank you, Debra, for sharing your experience with us. It's wonderful to hear that Scott was able to assist you effectively and ensure you received the necessary information. We're glad he could address your concerns and provide additional quotes for life policies. Your feedback is greatly appreciated, and we're delighted to know you had such a positive interaction."
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Danielle Smith

April 29, 2025

5  out of  5
rating by Danielle Smith
"Sarah is a true gem of society. She was so helpful on the phone explained things to me in a way that was educational and personal. Also gave no pressure when I wanted to shop around and gave recommendations on how to make sure other quotes were including proper coverage. I called her back within 45 minutes because of the great rate she gave along with such good care she took. So relieving to have an informative and professional conversation with someone. Ask for Sarah! She's fabulous!"
We responded:
"Thank you, Danielle, for sharing your experience with Sarah. It's wonderful to hear how helpful and informative she was during your call. Providing clear and personal assistance without any pressure is something we strive for, and it's great to know Sarah delivered that. We're glad you found the rate and service satisfactory. Your recommendation means a lot, and we appreciate your feedback!"
Profile photo of Claire & Tami Haukedahl

Claire & Tami Haukedahl

April 29, 2025

5  out of  5
rating by Claire & Tami Haukedahl
"We just moved to Florida and are in the process of getting insurance here in the state. We were fortunate enough to meet Stacey Moore at the John Shaffer State Farm office. She was very helpful and professional. Stacey guided us through the process painlessly and easily. She is an asset to State Farm! We highly recommmend! ***update: we just bought a new vehicle and Kari updated our insurance in five minutes and sent us our new cards and binders immediately! We appreciate you!****"
We responded:
"Thank you, Claire and Tami, for sharing your experience. It's wonderful to hear that Stacey was able to assist you smoothly with your insurance needs during your move to Florida. Your recommendation means a lot, and we're glad to have Stacey as part of our team. If there's anything else you need, feel free to reach out."
Profile photo of Kelsie Wyer

Kelsie Wyer

April 29, 2025

5  out of  5
rating by Kelsie Wyer
"Logan was very helpful getting me set up. He's very soft spoken and nice! Great experience so far!"
We responded:
"Thank you, Kelsie, for sharing your experience. It's wonderful to hear that Logan was able to assist you effectively and that you had a great experience with us. Your feedback is greatly appreciated, and we're glad to have you as a part of our community."
Profile photo of Wayne Coleman

Wayne Coleman

April 28, 2025

5  out of  5
rating by Wayne Coleman
"Krista did a great job helping me transfer my insurance from old car to new car - thanks!"
We responded:
"Thank you, Wayne, for sharing your experience. It's wonderful to hear that Krista was able to assist you smoothly with your car insurance transfer. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
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Josh Q

April 28, 2025

5  out of  5
rating by Josh Q
"Scott was incredibly friendly and helped me save a ton of money every month. So glad I switched from my dairyland to statefarm because of him!"
We responded:
"Thank you, Josh, for sharing your experience. It's wonderful to hear that Scott was able to assist you in saving money and making your transition to State Farm a positive one. Your satisfaction is important to us, and we're delighted that you found the service friendly and helpful."
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Sonhe Proctor

April 25, 2025

5  out of  5
rating by Sonhe Proctor
"Logan was super in explaining the policy … what changes would be made … he made it extremely easy to switch from geico back to State Farm .. he’s extremely friendly and helpful …he was very quick to respond with emails and text … he’s now my guy for all my insurance needs …"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Logan was able to make the transition back to State Farm smooth and straightforward for you. We're glad to know he provided friendly and efficient service, and that you feel confident in choosing him for all your insurance needs. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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jim7raynor

April 23, 2025

5  out of  5
rating by jim7raynor
"Kari has been nothing but helpful throughout all processes. Could not ask for more."
We responded:
"Thank you for sharing your positive experience with Kari. It's wonderful to hear that she has been so helpful throughout your interactions with us. Your feedback is greatly appreciated, and we're glad to know that your needs have been met."
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Ryan King

April 22, 2025

5  out of  5
rating by Ryan King
"John Shaffer had Great customer service this morning !!! He answered all my questions And helped me out tremendously thank you"
We responded:
"Thank you, Ryan, for sharing your experience. It's wonderful to hear that we were able to assist you effectively and answer all your questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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joseph lee

April 22, 2025

5  out of  5
rating by joseph lee
"Highly recommend switching to State Farm, their rate was less than half of my previous provider! Logan was very helpful and knowledgeable with any questions I had, give them a call and be sure to ask for Logan!"
We responded:
"Thank you, Joseph, for sharing your positive experience with us! It's wonderful to hear that Logan was able to assist you effectively and that you're pleased with the rates. We appreciate your recommendation and are glad to have you as part of our State Farm family. If you have any more questions or need further assistance, feel free to reach out."