State Farm® Insurance Agent John Shaffer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Senthil Kumar
September 17, 2026
5
out of
5
rating by Senthil Kumar
"Britton was great!! He was super helpful in getting all my questions answered in friendly manner!!!.."
We responded:
"Thank you for the 5-star review of John Shaffer’s team - we really appreciate your kind words! "
Patty Miller
September 17, 2026
5
out of
5
rating by Patty Miller
"Ruth Ann was Great helping me with payment issues! She took care of all I needed.. Thank You Ruth Ann for all your Help!!"
We responded:
"Hi Patty, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Pensacola. If you ever need help, we are just a phone call away! - Your State Farm Agent, John Shaffer "
Jenifer Jomes
September 13, 2026
5
out of
5
rating by Jenifer Jomes
"Ty Jared. You made an uncomfortable process so easy. My mom appreciated everything you did."
We responded:
"Thank you so much for the 5 stars, Jenifer! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Heidy Hayden
September 12, 2026
5
out of
5
rating by Heidy Hayden
"Jared was awesome!! No pressure, just options."
We responded:
"Heidy, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pensacola. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent John Shaffer and Team "
Russ Cunningham
September 9, 2026
5
out of
5
rating by Russ Cunningham
"This is a great business. Jared Tehranian is my agent, he is very professional, knowledgeable and efficient."
We responded:
"Hi Russ, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - John Shaffer, Your State Farm Agent "
Lisa McMillian
September 9, 2026
5
out of
5
rating by Lisa McMillian
"My visit was extremely pleasant and very productive. I was greeted with a warm welcome from the receptionist.
Jared, is very knowledgeable and friendly as always 😁. Jared was patient with me about my policies and he also informed me about a new life insurance policy that I hadn’t even considered prior to our conversation.
I will continue working with Jared as long as he works for State Farm as a representative."
We responded:
"Lisa, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pensacola. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent John Shaffer and Team "
Woody Lee
September 4, 2026
5
out of
5
rating by Woody Lee
"Great service thanks!"
We responded:
"Hi Woody, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - John Shaffer, Your State Farm Agent "
David Cromer
September 4, 2026
5
out of
5
rating by David Cromer
"Ruth Ann was very awesome, very professional. Help me with any problem that I had. I would recommend her for anything."
We responded:
"David, thank you for the amazing review! Our Pensacola insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - John Shaffer, your State Farm Agent "
Kari Jackson
September 3, 2026
5
out of
5
rating by Kari Jackson
"Britton was very helpful and knows his stuff. It was a pleasure to have him sign me up for my car insurance"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on John Shaffer’s team. "
Tim Johnson
September 3, 2026
5
out of
5
rating by Tim Johnson
"Summer made everything easy...
if I could give her 20 stars I would."
We responded:
"Hi Tim, Thank you for taking the time to leave us a great review. Our team strives to provide excellent customer service daily. "
Monica Sims
August 31, 2026
5
out of
5
rating by Monica Sims
"Travis ,went over and beyond for me and my husband he made phone call for us and so much more than expected Travis Is an angel thank you for all your hard work !"
We responded:
"Monica, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Jessica Swafford
August 30, 2026
5
out of
5
rating by Jessica Swafford
"Sarah was great!! She was super helpful in getting all my questions answered!!"
We responded:
"Jessica, thank you for the amazing review! Our Pensacola insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - John Shaffer, your State Farm Agent "
Donald Bishop
August 28, 2026
5
out of
5
rating by Donald Bishop
"Jared was great saved me some money and answered my questions, very polite young man."
We responded:
"Thanks so much for the amazing review, Donald! We really appreciate your support here in Pensacola. Just reach out anytime if you need us - we’re here for you. "
Jimpsey Finklea
August 28, 2026
5
out of
5
rating by Jimpsey Finklea
"Krista was very helpful and knowledgeable."
We responded:
"Jimpsey, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Mark Barnes
August 28, 2026
5
out of
5
rating by Mark Barnes
"Raini was a delight to speak with and was very knowledgeable about insurance."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Pensacola. "
Jayar Antonio
August 27, 2026
5
out of
5
rating by Jayar Antonio
"10 star for Ruth Ann ,she 's communicate and fast..,thank you and thank you state farm for keeping the best worker.."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Jennifer Antonio
August 21, 2026
5
out of
5
rating by Jennifer Antonio
"Jared is the best customer sevice. He helped me with all my question and give alot of suggestion too."
We responded:
"Thank you so much for your kind review, Jennifer! If you need insurance assistance, we are just an email or call away! - John Shaffer, your State Farm Agent "
Lianne Marianetti
August 20, 2026
5
out of
5
rating by Lianne Marianetti
"Britain Benoit was super knowledgeable and helpful. He was also very efficient and friendly. Everything was explained well. I just relocated to Florida and Britain was great helping me cover all my bases getting settled properly with the car, house, etc. I've been with State Farm for 30 years. Always have had excellent service! Thank you!"
We responded:
"Thank you for the 5-star review, Lianne! We’re proud to serve the Pensacola community and truly appreciate your support. "
Jeffrey Baum
August 19, 2026
5
out of
5
rating by Jeffrey Baum
"Great customer service always"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on John Shaffer’s team. "
Cristian Mckinney
August 19, 2026
5
out of
5
rating by Cristian Mckinney
"Sarah was amazing and really helpful!
She was very pleasant to talk to and made it easy to get insurance! Thank you Sarah!"
We responded:
"Hi Cristian, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - John Shaffer, Your State Farm Agent "
Annette Bedner
August 18, 2026
5
out of
5
rating by Annette Bedner
"I met Jared in their office to go over some paperwork for a life insurance policy. I want to give him praise for helping me & thank him for explaining everything so I can understand what these policies are all about. Jared is an awesome employee & I can't thank him enough for going above and beyond!
Thank you Jared for helping me w these new policies!
It's great to see you again! You ROCK & IMO an asset to John Shaffer Ins Agency!
Thank you for always going above & beyond for me!
Annette"
We responded:
"Thank you, Annette, for sharing your experience! It's wonderful to hear that Carol was able to assist you effectively. Your feedback is greatly appreciated and will be shared with the team. If there's anything else you need, feel free to reach out anytime!"
Kevin Stewart
August 18, 2026
5
out of
5
rating by Kevin Stewart
"Jamie has handled my account with truth and professionalism. He is honest in his dealings with my account. I appreciate his advice and counsel. He is the reason I am now hesitant and reluctant to shop insurance companies in the future. I believe he is a valuable asset to and represents State Farm in the best possible light to the company’s interests."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Glen Barnes
August 14, 2026
5
out of
5
rating by Glen Barnes
"State Farm hit a home run when they hired Jared. He was not only professional and knowledgeable about my needs he was also very personable and did everything he could to get me the coverage that I needed."
We responded:
"Glen, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Tera Bourgeois
August 13, 2026
5
out of
5
rating by Tera Bourgeois
"I just started a policy with state farm after leaving them a few years back. Agent Cade reached out to me & was so helpful & knowledgeable & not to mention very professional. He convinced me to give State Farm another chance. I am very grateful for all his help. Cade is a great asset to this company. Very grateful for him. Thank you Cade/State Farm! I will recommend this agency to everyone.
I just came back with State Farm after making dumb decisions that cost me. I just signed back on with State Farm. I had the privilege to connect with a great....kind....professional & knowledgeable agent by the name of Britton. Thank you for helping me! I hope your boss is aware of a gem of a guy he has employed! Will definitely tell all my friends about how great State Farm is. I truly appreciated all your help Britton!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Cade provided you with such helpful and professional service. We're delighted to have you back with State Farm and appreciate your recommendation. Your feedback is invaluable, and we're grateful for your trust in us."
Toni Butler
August 12, 2026
5
out of
5
rating by Toni Butler
"Sarah was extremely nice and broke everything down so I could understand what I was getting"
We responded:
"Toni, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "