
State Farm® Insurance Agent John Shaffer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sonhe Proctor
April 25, 2025
"Logan was super in explaining the policy … what changes would be made … he made it extremely easy to switch from geico back to State Farm .. he’s extremely friendly and helpful …he was very quick to respond with emails and text … he’s now my guy for all my insurance needs …"
"Thank you for sharing your experience with us. It's wonderful to hear that Logan was able to make the transition back to State Farm smooth and straightforward for you. We're glad to know he provided friendly and efficient service, and that you feel confident in choosing him for all your insurance needs. Your feedback is greatly appreciated and helps us continue to provide excellent service."
jim7raynor
April 23, 2025
"Kari has been nothing but helpful throughout all processes. Could not ask for more."
"Thank you for sharing your positive experience with Kari. It's wonderful to hear that she has been so helpful throughout your interactions with us. Your feedback is greatly appreciated, and we're glad to know that your needs have been met."
Ryan King
April 22, 2025
"John Shaffer had Great customer service this morning !!! He answered all my questions And helped me out tremendously thank you"
"Thank you, Ryan, for sharing your experience. It's wonderful to hear that we were able to assist you effectively and answer all your questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
joseph lee
April 22, 2025
"Highly recommend switching to State Farm, their rate was less than half of my previous provider! Logan was very helpful and knowledgeable with any questions I had, give them a call and be sure to ask for Logan!"
"Thank you, Joseph, for sharing your positive experience with us! It's wonderful to hear that Logan was able to assist you effectively and that you're pleased with the rates. We appreciate your recommendation and are glad to have you as part of our State Farm family. If you have any more questions or need further assistance, feel free to reach out."
LaChelle McCastle
April 21, 2025
"Nothing to report. Just a simple call"
"Thank you for taking the time to share your feedback, LaChelle. We appreciate your input and are always looking for ways to improve our service. If there's anything specific we can do to enhance your experience, please feel free to let us know. Your satisfaction is important to us."
Shawn Goad
April 21, 2025
"Logan from State Farm reached out to inform me of lower auto rates and asked if I would like a quote. The past 10 years I have been with "Flo" due to the best rate. However, the quote Logan proposed was much better than my current rate with even more coverage and a supplemental health insurance. I made sure to compare apples to apples and couldn't believe it. Logan again followed up and we scheduled an appointment to "take care of business"! Thank you to State Farm and especially Logan for doing a fantastic job of reaching out and being patient, courteous, and professional!"
"Thank you, Shawn, for sharing your experience with us. It's wonderful to hear that Logan was able to assist you in finding a better rate with more coverage. We strive to provide our customers with the best possible service, and it's great to know that Logan's efforts made a positive impact. Your feedback is greatly appreciated, and we're glad to have you with us."
Christine E. Rojas
April 21, 2025
"After looking for auto insurance quotes on line I immediately regretted it because calls from insurance companies were intrusive. However, I did answer State Farm’s call and Jared at the John Shaffer office in Pensacola won my trust and made switching to State Farm easy. There was no hard sell on any product, excellent explanation of benefits to fit my needs, and he saved me over $100 a month with better coverage. That means a lot to a senior citizen with trust issues. Thank you, Jared."
"Thank you, Christine, for sharing your experience. It's wonderful to hear that Jared was able to assist you effectively and make the transition to State Farm smooth and beneficial. We're delighted that you found the service helpful and that it met your needs without any pressure. Saving you money while providing better coverage is exactly what we strive for. Your trust means a lot to us, and we're grateful for the opportunity to serve you."
Rhonda York
April 17, 2025
"Jared was so helpful to me, he explained everything so I understood it. Thank you guy's!!"
"Thank you, Rhonda, for sharing your experience with us. It's wonderful to hear that Jared was able to assist you effectively and make everything clear. We appreciate your feedback and are glad to know you had a positive experience with our team."
Bebe horne
April 17, 2025
"Thank you Stacey!! Jay Haertelt"
"Thank you for sharing your feedback! We appreciate your support and are glad to have you as a valued customer. If there's anything else you need, feel free to reach out."
Courtney LaRocque
April 16, 2025
"Extremely helpful and very knowledgeable!"
"Thank you so much for your kind words, Courtney! It's fantastic to hear that you found the assistance helpful and knowledgeable. We're here to make sure you have the best experience possible!"
Thomas Alwes
April 15, 2025
"Logan could not have been more helpful for my auto policy. I told him what I needed and what I was willing to spend on it and he was able to get me more coverage for less than I was willing to spend. I’ll be going through him for all insurance needs moving forward."
"Thank you, Thomas, for sharing your experience with us. It's wonderful to hear that Logan was able to assist you. We appreciate your trust and look forward to assisting you with all your future insurance needs."
Darlton Haick
April 15, 2025
"Thank you so much Stacey for your excellent customer service and being helpful during all my inquiries."
"Thank you for sharing your positive experience with Stacey. "
leonard norris
April 9, 2025
"Absolutely awesome service! Thanks Krista!"
"Thank you so much for the fantastic review, Leonard! We're delighted to hear that Summer provided you with awesome service."
Brent Hovas
April 8, 2025
"I have been with the John Shaffer group at State Farm for a little over 4 years. He and his team have never been less than professional. I have called several times needing assistance and Jason Wells has gone above and beyond."
"Thank you so much, Brent, for recognizing the work the team does. That made our day. We appreciate you very much!"
Brian Andrews
April 7, 2025
"Agent Travis not only saved me on my auto policy but with savings was able to get life insurance as well and still paying less a month"
"Thank you, Brian, for sharing your experience with us. It's wonderful to hear that Travis was able to help you save on your auto policy and assist you in securing life insurance while keeping your monthly costs down. Your satisfaction is important to us, and we're glad to have met your needs. If there's anything else we can do for you, please let us know."
tonia welch
March 28, 2025
"My 5 stars go out to Jared Tehranian. He went above and beyond by not stressing me out , he was very knowledgeable and made me feel at ease and valued ! Thank you Jared !!"
"Thank you so much for sharing your positive experience with Jared. It's wonderful to hear that he was able to make you feel at ease and valued while assisting you. Your feedback is greatly appreciated, and we're delighted to know that Jared's knowledge and approach made a difference for you."
Katherine Ellis
March 27, 2025
"I had some questions regarding my insurance and pricing due to a recent rear ending accident that happened. I spoke with Hannah and she was able to tell me exactly why the pricing was off due to my specific policy coverage. This is the second time I called the office and she has helped me. I’ve never had an issue with getting help or information from this branch!"
"Thank you, Katherine, for sharing your experience. It's great to hear that Hannah was able to assist you with your questions and provide clarity on your policy coverage. We appreciate your trust in our office and are glad to know that you've consistently received the help you needed. Your feedback is invaluable to us."
eddie barnett
March 20, 2025
"State Farm support was great. Kari did a great job in getting me the material I needed. Great Agency and Staff!! Thanks!"
"Thank you for the wonderful 5 star review, Eddie! Carol strives to provide you with the insurance you need at a value you deserve and great customer care! We truly appreciate your kind words and feedback! We look forward to assisting you with any of your future insurance needs!"
Claire & Tami Haukedahl
March 19, 2025
"We just moved to Florida and are in the process of getting insurance here in the state. We were fortunate enough to meet Stacey Moore at the John Shaffer State Farm office. She was very helpful and professional. Stacey guided us through the process painlessly and easily. She is an asset to State Farm! We highly recommmend!"
"Thank you, Claire and Tami, for sharing your experience. It's wonderful to hear that Stacey was able to assist you smoothly with your insurance needs during your move to Florida. Your recommendation means a lot, and we're glad to have Stacey as part of our team. If there's anything else you need, feel free to reach out."
Michelle
March 12, 2025
"Krista was very helpful getting my new policies set up and provided detailed information about my coverage. Exceptional service and I would recommend using John Shaffer Insurance Agency for your policy needs!"
"Thank you, Michelle, for sharing your experience with us. It's wonderful to hear that Krista was able to assist you effectively with your new policies and provide detailed information about your coverage. We appreciate your recommendation and are delighted to know that you received exceptional service. Your feedback is invaluable to us, and we look forward to continuing to meet your insurance needs."
Lynn Lynn
March 8, 2025
"Krista is very nice talking to me today. She tried to help me and help me on everything that I need. Thank you so much. State Farm is the best. Thank you Krista."
"Thank you, Lynn, for sharing your positive experience with Krista. It's wonderful to hear that she was able to assist you with everything you needed. Your kind words about our team and State Farm mean a lot to us. We appreciate your feedback and look forward to continuing to serve you with your insurance needs."
Jackson Rooms
March 5, 2025
"So I actually met my new agent (Scott Yingling) by chance while I was just enjoying some lunch. Chatted it up, and he offered to give me a free quote and compare with my current car insurance for my two vehicles. Well a free comparison never hurt anyone, and with money being tight, you always need to see where you can save. Turns out Scott is a great guy, had a fine conversation, and low and behold he saved me around $80/month on my insurance, with better coverage I might add. Great guy, great experience and I always appreciate the help when times get hard as they are now!"
"Thank you for sharing your experience with us. It's wonderful to hear that Scott was able to assist you in finding better coverage and saving money on your car insurance. We understand how important it is to find savings, especially during challenging times. Your feedback is greatly appreciated, and we're glad to have you as part of our community. If there's anything else we can do for you, please let us know."
Mason Phillips
March 5, 2025
"Jared made the process so easy and explained everything so efficiently. Impressive! Happy to be back with State Farm!"
"Thank you, Mason, for sharing your experience with us. It's wonderful to hear that Jared made the process easy and clear for you. We're delighted to have you back with State Farm and appreciate your trust in us for your auto insurance needs. If there's anything else we can assist you with, feel free to reach out."
Morgan Hamrick
February 28, 2025
"I called State Farm to get help ensuring my new vehicle and was very satisfied with my experience. Stacy assisted me with transferring and ensuring my new car. She was very personable, informative and happy to answer. Any questions I had. She is a great contribution to the State Farm team and I hope to work with her again"
"Thank you for sharing your experience, Morgan. It's wonderful to hear that Stacy provided you with such personable and informative service while assisting with your new vehicle. We're proud to have her on our team and are glad she could help make your transition smooth. Your feedback is greatly appreciated, and we look forward to assisting you again in the future."
Tucker Riordan
February 28, 2025
"Thank you Jared in Pensacola for your time and expert knowledge in helping me with my auto insurance!! Well done sir!!🎸✌️❤️🎸🌊🍍🌴"
"Thank you for sharing your positive experience with Jared in Pensacola. It's great to hear that his expertise and dedication made a difference in helping you with your auto insurance. Your feedback is truly appreciated, and we're glad to have you as a valued customer."